Delivery
Our standard delivery for items in stock is within 2-3 working days.
When an item is out of stock, we aim to delivery within 5 weeks of placing an order.
For bespoke items, once you have approved the final design, we’ll create and deliver your jewellery within 4-6 weeks. The exact time frame will be confirmed with you once we know more about your requirements and the complexity of your design. We will keep you updated via email or WhatsApp on the status of your ring at every stage of the process.
Your item will be fully insured up to the moment you sign for it upon delivery. All items are sent via Royal Mail Special Delivery. Once your item is dispatched, we will send you a tracking number and an online link to trace your order's delivery status.
You can collect your order from our main showroom or from one of our stockists if you prefer. Please remember to get in touch and let us know when you are planning to collect your item, as we will need to prepare your order.
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